Our Mission: with you, we create and deliver business and technology solutions that fit your needs and drive the results you want
Parrot Loop enables you to transform your organization and improve performance.
Collaboration is central to the way we do business. Our experts join forces with your people to form a cohesive team. It shows in our every interaction and is our way of forging closer, more effective relationships.
“Client satisfaction” is viewed as materially important internally as we strive to provide best-in-class services.
You won’t always be able to see customers face-to-face, and in many instances (nowadays) you won’t even hear a customer’s voice!
That doesn’t exempt us from understanding some basic principles of behavioral psychology and being able to “read” the customer’s current emotional state.
Being able to close with a customer means being able to end the conversation with confirmed satisfaction (or as close to it as you can achieve) and with the customer feeling that everything has been taken care of (or will be).
Getting booted after a customer service call or before all of their problems have been addressed is the last thing that customers want, so we make sure to take the time to confirm with customers that each and every issue they had on deck has been entirely resolved.
People matter, results count.